Extraordinary Meridians!

British Conference of Acupuncture and Oriental Medicine

13-15 September 2019
De Vere Staverton Estate,

Ian Stones

Workshop title

What are the most common adverse incidents, how do we avoid them and how do we deal with them?

Workshop times

Friday 16.45-17.30

Workshop description

This session aims to review the most common adverse incidents that get reported to the BAcC via the adverse incident reporting scheme. We aim to discuss some of the factors that may have led to these incidents and how they could have been avoided.

We also want to look at how adverse incidents are handled by practitioners. What should you do if you experience an adverse incident? The importance of good communication with patients is critical in handling any adverse incident, so what do you need to say and what others steps should you take? Who’s there to help you and want happens if it develops into a complaint?

By the end of this session we aim to have armed you with all you need to know about adverse incidents so that should you have to deal with one you can do so with confidence, professionalism and all the support you’ll need from the BAcC team.

Speaker biography

Ian graduated from the College of Integrated Chinese Medicine in 2007 and has a busy practice in Farnham and Hove. He has been with the BAcC since 2008 where he first started work as the student membership manager. In 2016 he took on the role of safe practice officer and has been undertaking an extensive rewrite of the Code and Guide to Safe Practice. As part of this rewrite he has introduced the online adverse incident reporting form and the online Code of Safe Practice clinical self-audit tool and has many more plans for the development of safe practice in the profession.

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